Communications spine — Sprint 5.8

Communications that execute.

Run customer support, rooms, market broadcasts, alerts, assistant callbacks, and follow-up workflows across WhatsApp, Telegram, Discord, Slack, and voice. Every message binds back to Nome's audit trail, work items, and tenant policy.

Ship order
WhatsApp → Telegram → Discord → Slack → Voice → SMS. WhatsApp is the business storefront. Telegram is the power-user bot. Discord is the community + squad room. Slack is enterprise ops. Voice lands after the carrier + LIVEKIT secrets. SMS ships last once A2P 10DLC compliance is mature.

WhatsApp

Your personal AI on the messaging app you already use.
Live

WhatsApp is the OpenClaw-grade owner channel for NOME. Ask Gmail, Calendar, and Drive questions, run market research, kick off Hermes deep-dives, get a paper-trade summary, or trigger a Telnyx phone call — all from your normal WhatsApp thread.

  • Gmail / Google Calendar / Google Drive read + write tools
  • Brokers: Alpaca account, positions, orders, P&L
  • Markets: live quotes, narration, reports
  • 'Call me now' escalation via Telnyx
  • Owner-only secure routing with full agent harness
Get the NOME app

Telegram

Fast mobile alpha + your personal NOME bot.
Live

DM @nomeOS_bot for personal market questions, watchlist commands, and fast quotes. Subscribe to the Nome Alpha channel for live signals, paper trades, why-trades reasoning, and breaking news clustered into ~10 high-signal posts per day instead of 1000 raw alerts.

  • /start /help /quote /watch /alpha /about commands
  • Personal alpha channel with crypto bias off-hours, equities/futures during RTH
  • Clustered notifications — never spam
  • Disclaimer + links auto-stamped on every public post
Open @nomeOS_bot

Discord

Live market intelligence + community trading floor.
Live · join free

The NOME Discord is two halves. NOMETRICS / Axis: 15 bot-only rooms streaming morning pulse, live alerts, why-trades, paper trades, earnings, macro, unusual options, futures flow, crypto flow, AI setups, and the market podcast. Community: open chat in #general, #trade-ideas, #winning-trades, #losing-trades-lessons, #questions, and more.

  • 5 slash commands: /nome, /ask, /quote, /watch, /pulse
  • Auto-population every 15 min via heartbeat scheduler
  • Tier-tagged content: free vs Pro alpha
  • Community 👍/👎 voting on the watchlist
Join the NOME Discord

Slack

Internal command room — talk to your 37-agent cast.
Live · invite-only

Slack is the private operator surface. DM the NOME bot or @mention it and the cast Coordinator routes to the right one of 37 agents across 10 squads (Personal, Gates, SRE, Lab, Tenant, Verticals, Growth, Marketplace, Support, Red Team). Ops/incidents/deploys/agent failures all stream into dedicated channels.

  • 10 internal channels: ops, agents, deploys, incidents, trades, signals, narration, news, personal, agent-failures
  • Talk to one Coordinator — it knows which agent to call
  • Per-user agent enable/disable from the NOME app
  • App Home with Messages Tab for quiet 1:1 control
Add NOME to your Slack

Voice

When text isn't enough, Nome can call.
Phase 5

Escalate support, trigger callbacks, deliver reminders, or run assistant-style voice workflows with policy-gated calling and full receipts. Jambonz as the control plane, Telnyx primary + Twilio backup for carriers.

  • Jambonz-orchestrated, BYOC-friendly
  • Transcripts + summaries bind back to work-items
  • Receipts + approvals gate high-risk actions
  • Warm handoff from WhatsApp / Telegram threads

SMS

High-signal alerts without the compliance foot-guns.
Phase 6

Nome treats SMS as a targeted last-mile channel. Ship only after A2P 10DLC registration and the template + consent stack underneath it have been hardened.

  • A2P 10DLC registration flow
  • Template + opt-in tracking by default
  • 2FA + critical-alert lane, not bulk marketing
  • Per-tenant carrier routing with Telnyx + Twilio

Every inbound message, call, or button click resolves to a canonical work-item, HarnessRun, and receipt trail — never a disposable chat state. Full capability spec in docs/canon/communications-roadmap.md and the lane matrix in docs/canon/execution-dashboard-2026-04-17.md.

NOME